Was closing up my Ebay store last night when I noticed something strange. My sellers account fees rose from a mere $40.00 to over $1500.00 in just minutes. When I investigated I found that someone has accessed my account and listed over 200 items. I was being charged for those listings!!! I immediately contacted Ebay and the security people worked on my problems. They assured me my account was now safe and that the charges would be reversed. All the unauthorized listings were to be removed. I was happy with the solution. Well... that was until this morning. My email was full of questions about the unauthorized items. It was also full of angry customers who wanted their money back for items I DID sell. Ebay apparently informed all my customers, that either paid and were waiting for shipping or not paid yet, that my account had a problem and if they paid go to PayPal to make a claim. So now I am being punished for something I did not do. I contacted Ebay again and although they are sorry for the "obvious mistake" they did it for my own good. What the heck does that mean??? My own good??? Their own good. I am therefore required to settle all disputes and save my own reputation. Once again Ebay has shown it's true colors---sellers do not count. The only good thing that came from this all is I did CLOSE MY STORE---one less store for Ebay to play it's games with.
On a brighter note my BONANZLE store has opened and the people are great! I know it's going to be a big success!!! Come visit.
No comments:
Post a Comment